Privacy Policy

Kloudgentic B.V. is a company registered with the Dutch Chamber of Commerce, based in Hilversum, Netherlands. We operate the website kloudgentic.com and provide AI Product Studio and IT consulting services. For any data-related inquiries, contact us at info@kloudgentic.com.

We collect only what is necessary to operate our services and respond to your inquiries. Personal data you provide directly: - Name and email address (via contact forms and intake forms) - Company name and role (if provided) - Form submissions including project details, technical requirements, and business context - Any information you share during consultations or engagements Data collected automatically: - Basic analytics data (pages visited, referral source, device type) - IP address (anonymized where possible) - Browser type and operating system Website Analytics: We use a self-hosted instance of Umami Analytics and Vercel Speed Insights. These tools do not use cookies, do not collect personal data, and do not track users across sites. All data is aggregated, anonymous, and stored on our own infrastructure within the EU. No consent is required under GDPR for cookieless analytics.

We process your personal data for the following purposes: - To respond to your inquiries and contact form submissions - To deliver the services you have engaged us for - To improve our website and user experience - To send relevant communications about your engagement - To comply with legal and regulatory obligations

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds: Consent: When you submit a contact or intake form, you consent to us processing the data you provide. Legitimate interest: We may process basic analytics data to improve our website and services, where this does not override your rights. Contract: When you engage our services, we process data necessary to fulfill our contractual obligations.

We retain your data only as long as necessary for the purpose it was collected. - Contact form submissions: Duration of any resulting engagement plus 30 days, or 6 months if no engagement follows. - Intake form data: Duration of the engagement plus 30 days. Deleted or returned to you after that period. - Analytics data: Maximum 26 months. - Contractual records: As required by Dutch law (typically 7 years for financial records).

We share your data only with the following categories of service providers, and only to the extent necessary: - Hosting: Vercel (website hosting and deployment) - Email: For responding to inquiries and engagement communications - Payment processing: For invoicing and payment collection We do not sell your data. We do not share your data with third parties for marketing purposes. All service providers are bound by data processing agreements compliant with GDPR.

Under GDPR, you have the following rights regarding your personal data: Right of access: You can request a copy of the personal data we hold about you. Right to rectification: You can request correction of inaccurate or incomplete data. Right to erasure: You can request deletion of your personal data where there is no compelling reason for continued processing. Right to restrict processing: You can request that we limit how we use your data. Right to data portability: You can request your data in a structured, machine-readable format. Right to object: You can object to processing based on legitimate interest. Right to withdraw consent: You can withdraw consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us at info@kloudgentic.com. We will respond within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority: Autoriteit Persoonsgegevens https://autoriteitpersoonsgegevens.nl

For information about how we use cookies, please see our Cookie Policy at /cookies.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.